Last Updated: May 4, 2025
Puma’s Italian Ice Shack LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our social media features, or use our services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
a. Personal Identifiers:
• Name
• Email address
• Phone number (optional)
• Social media usernames or profiles (if linked)
b. Preference Data:
• Your hot dog selections and customizations
• Reviews, likes, or comments on menu items
c. Device and Usage Information:
• IP address
• Browser type and version
• Device type, operating system
• Pages visited, links clicked, and time spent on our site
d. Location Data (if enabled by you):
• General geographic location based on IP
• Precise location (e.g., GPS data from mobile devices)
e. Social Media Data:
• Interactions with our posts, hashtags, or features through third-party platforms like Facebook, Instagram, and TikTok.
2. How We Use Your Information
We use the collected information for purposes such as:
• Processing your preferences and orders
• Improving the website experience and menu recommendations
• Communicating with you (e.g., newsletters, promotions)
• Providing customer support
• Complying with legal obligations
• Running contests, surveys, or promotional campaigns
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Remember your preferences
• Analyze site traffic
• Track interaction with our social media and digital ads
You can manage cookie preferences through your browser settings or opt out of certain tracking via tools such as the Digital Advertising Alliance.
4. How We Share Information
We may share your information with:
• Service Providers: For web hosting, analytics, payment processing, email delivery, etc.
• Marketing Partners: To help with promotions or advertising campaigns (non-sensitive data only)
• Legal Authorities: If required by law or in response to a legal request
• Business Transfers: In the event of a merger, sale, or acquisition
We do not sell your personal information.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
California Residents (CCPA):
• Right to know what personal information we collect and how we use it
• Right to request deletion of your data
• Right to opt out of the sale of personal data (we do not sell)
EU/EEA Residents (GDPR):
• Right to access and correct your data
• Right to object to processing
• Right to data portability
• Right to request erasure
To exercise any of these rights, email us at: pumasitalianiceshack@gmail.com.
6. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Data Security
We use reasonable technical and administrative safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data, please contact us for removal.
9. Links to Other Websites
Our site may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via the website or email. Your continued use of our Services means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Puma’s Italian Ice Shack LLC
115 East Richardson Avenue
Summerville, SC 29483